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Jewelry On James
3547 James Street
Syracuse, NY 13206

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Our professional experts at Jewelry on James often encounter common questions asked by our customers and web visitors. To provide a convenient resource for our web visitors to find answers, we have posted below many of the common and important questions that the experts here have responded to and feel that our customers should be aware of. If you have a question you like to ask the expert at Jewelry on James, click here to submit your question.

 
1.

Question: I have a wedding band, 10yr anniversary band and engagement ring. My fingers have become swollen and I cannot remove the rings and I would like to have these rings removed would your location be able to assist in this? If so what would the charge be? Also I was looking at possibly selling the 10 yr anniversary ring as my 25th anniversary is coming up would you be able to access my ring at the same time? Thank you
Response: Hi Debbie, It is not a problem for us to cut your rings off. Believe it or not, we do it 3-4 times a month for customers. I would be happy to help you. I can also access your rings while you are here. Please be advised I will be out of the store until 1/5. If you need your rings off sooner, stop in and they will take care of it. Tom

2.

Question: How much are you currently paying for a gram or an ounce of gold, and approx. what would be equivalent to an ounce of gold. Thanks so much!
Response: Hi Tammy, Today,as gold has fallen a little in the last week, we pay $10 per pennyweight for 14kt. Do you know how much you have and I will convert it for you.

3.

Question: My son received a ring -- similar to a class ring in a baseball tournament he was in last summer. As it would have it, the stone shattered and fell out. Does your store make such repairs? If not, would you have the name of a place I could bring it...the ring is more for sentimental purposes than for anything else. Thank you for your time in responding to my question. Regards, Kathy Barry
Response: Sorry for the delay, I just received your question. Bring it in if you can and I will see what I can do. its a tough fix usually.

4.

Question: How much for a an ounce of 14k gold if I were to seel it to you?
Response: Depending on the day, our cash price would be approximately $300.00. This price is a guesstimate based on the daily market.

5.

Question: what should should i get a girl so she thinks im really sweet and so she would want to go out with me for a really long time?
Response: Diamonds

6.

Question: how can you tell how much a diamond is worth.
Response: Your best bet is to bring it into our store and we can evaluate it for you right on the spot.

7.

Question: Your one and only daughter Morgan who loves you veryy much wants to know what are some items that will be in style this spring season?
Response: I'm gonna say whatever my daughter is wearing will be in fashion.

8.

Question: how are you Mr.Marini?
Response: Doing fine Nolan, how are you doing?

9.

Question: How much money is the cheapest gold neclace?
Response: That really depends on the market price of gold on any particular day. The price of a gold necklace is determined by how much it weighs.

10.

Question: dear mr. t, what is the most valuable jewel?
Response: Great question! I guess that depends on who is answering the question. There are some very rare gemstones that are even more expensive than Diamonds.

 

 
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