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Jewelry On James
3547 James Street
Syracuse, NY 13206

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Our professional experts at Jewelry on James often encounter common questions asked by our customers and web visitors. To provide a convenient resource for our web visitors to find answers, we have posted below many of the common and important questions that the experts here have responded to and feel that our customers should be aware of. If you have a question you like to ask the expert at Jewelry on James, click here to submit your question.

 
1.

Question: Tom, who do you like in this years superbowl?
Response: Indianapolis- dark horse Atlanta

2.

Question: Does Tom do appraisals on Jewelry?
Response: Yes, its a very good idea to have your Jewelry appraised, regardless if you insure it. If you have several pieces, please call for an appointment.

3.

Question: My wife has a herringbone necklace with kinks in it, is that repairable?
Response: I would have to see it to determine if its possible. We have two full time very talented Jewelers who can repair just about anything.

4.

Question: Do you replace clasps on chains?
Response: Yes, we perform a wide range of Jewelry repair services.

5.

Question: Are all your Diamonds GIA certified?
Response: Not all of our Diamonds are GIA certified, however we do stock many different GIA certified Diamonds. We strive to keep a wide range in stock to fit every customers budget and needs.

6.

Question: I inherited an old family ring with alot of wear on it. I believe its Platinum, can it be refurbished?
Response: Refurbishing jewelry is a great way to bring back a piece of Jewelry's lustre. Alot of the pieces we see have sentimental value to our customers, and this is an inexpensive way to breathe new life into older pieces. This can be done for as little as $9.95 per piece.

7.

Question: Do you buy old class rings?
Response: We pay cash for all unwanted gold and silver.

8.

Question: What is the most popular christmas gift this season?
Response: Pearls are our number one requested item right now. Diamond stud earrings are a close second.

9.

Question: What is the birthstone for December?
Response: The most commonly used gemstone is Blue Zircon. Turqouise is also an acceptable alternative.

10.

Question: Why do my wifes white gold rings look kind of yellow?
Response: White gold does have a natural yellow tinge to it. Rhodium plating generally takes care of that issue. It does wear off over time and needs to be redone. Please call or bring your pieces into our store for a free estimate.

 

 
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